Report abuse or a security issue.
Salad offers a secure, reliable network, helping prevent online abuse and delivering a safe internet for everyone. Our ability to respond depends on the nature of the abuse reported: most reports concern content generated using Salad's infrastructure on the edge, while others relate to abuse of our community and infrastructure. We encourage users to report abuse or suspicious activity, and we take swift and appropriate action to resolve it. Security researchers can report vulnerabilities through the same form.
How we handle complaints.
Complete transparency
We are committed to being fully transparent in when and how we handle complaints to address abuse on the Salad network.
A robust reporting process
Complainants should have an easily accessible, robust process to report abuse on the platform.
Issue specific
Our responses reflect the nature of the abuse, the urgency, and our ability to address the harm, while minimizing the possibility of unintended consequences.
Reporting a vulnerability.
If you've found a security vulnerability in Salad's website, apps, or SaladCloud, use the form below and choose Security vulnerability as the type. Security reports go to our engineering team. They are never forwarded to a hosting provider or any other third party.
What to include
- The affected URL, app, or API
- Steps to reproduce the issue
- What an attacker could do with it
- How we can reach you with follow-up questions
While you look into it
- Don't access, change, or delete other people's data
- Stop once you've confirmed the issue
- Give us a reasonable chance to fix it before sharing details publicly
We acknowledge reports promptly and keep you updated while we work on a fix.
Submit a report
Include as much detail as you can. Abuse reports are reviewed by Salad's trust and safety team, and security reports by engineering.
Related: Security · Trust Center · Documentation · Terms